Frequently Asked Questions
Who is LexiVault for?
Writers and marketers who want rigorous, portfolio-ready training. We support beginners building foundations and advanced pros refining conversion skills.
How much time do courses require?
Most courses run 4–12 hours of instruction plus 2–4 hours of practice per module. Our Certification Track spans roughly six weeks.
Do you offer certificates?
Yes. Complete the required assignments and capstone to earn a shareable LexiVault certificate with a verified link on LinkedIn.
What feedback will I receive?
Mentors provide line edits and rationale for changes, focusing on research inputs, structure, and clarity. You’ll also receive benchmarking rubrics for self-assessment.
Is there a refund policy?
We offer a 7-day refund window for standalone courses if less than 20% of content is completed. Cohorts have specific terms outlined at checkout.
Can I access updates after enrolling?
Yes. Course updates are included for at least one year from your enrollment date.
Do you guarantee results?
We avoid absolute guarantees. We provide process, practice, and feedback so you can build demonstrable skills. Outcomes depend on your effort and context.
How do I get support?
Email [email protected] or use the contact form. We reply within two business days.
Do you provide business invoices?
Yes. After purchase, you’ll receive an invoice suitable for business accounting. Contact us if you need adjustments to billing details.